I said in my previous post that “ftpxx.YYY.com” doesn’t work.
I get the error message “An FTP error occurred- cannot open
remote folder /web/xxx.com/. Access Denied. The file may not
exist, or there could be a permission problem.”
Ok, now what?
Lamenet Web Services Support [Doug – Support Technician]
November 29, 2008 14:01:36
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ftpxx.YYY.com is correct. Do not try anything other then that.
You need to set the password.
1. Login to your account
2. Click on the ftp tab
3. Click the password icon
Incredible, eh? I tell them something doesn’t work and then they tell me to try it! Do they even read what I’m typing? Or are they just following some stupid flow-chart thingy? I found the solution. The solution was simple- instead of “ /web/xxx.com/” use “/”.
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